Privacy Policy

Effective Date: 04-29-2026
Company: Iron Plate Labs, LLC
Website: www.ironplatelabs.com

Iron Plate Labs respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, purchase products, or communicate with us.

1. Information We Collect
We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Order information
  • Payment-related information
  • Messages submitted through contact forms
  • Wholesale or retail inquiry details

Payment information may be processed through third-party payment processors. Iron Plate Labs does not store full payment card details unless otherwise stated by the payment provider.

2. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring website
  • Date and time of visit
  • Cookies or similar tracking technologies

This information helps us understand website performance, improve user experience, and support security.

3. How We Use Your Information
We may use collected information to:

  • Process and fulfill orders
  • Provide shipping and tracking updates
  • Respond to customer inquiries
  • Manage returns or refunds
  • Improve website functionality
  • Send order confirmations or service-related emails
  • Communicate promotional offers, if you opt in
  • Review wholesale or retailer inquiries
  • Prevent fraud or unauthorized activity
  • Comply with legal obligations

4. Email Marketing
If you sign up for emails, you may receive product updates, promotions, launch announcements, or brand communications from Iron Plate Labs.

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

Transactional emails related to orders, shipping, refunds, or account activity may still be sent even if you unsubscribe from marketing communications.

5. Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and support advertising or retargeting.

You can adjust your browser settings to refuse cookies, but some website features may not function properly.

6. Sharing Information
We may share necessary information with trusted third parties that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing platforms
  • Analytics services
  • Customer support tools
  • Fraud prevention services

We do not sell your personal information.

7. Third-Party Services
Our website may use third-party services such as ecommerce platforms, payment processors, shipping providers, analytics providers, or embedded links.

These third parties may collect or process information according to their own privacy policies. We encourage you to review their policies when using their services.

8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, transmission method, or electronic storage system can be guaranteed 100% secure.

9. Data Retention
We may retain order, transaction, and customer information as needed for business operations, legal compliance, tax records, fraud prevention, and customer support.

10. Your Privacy Choices
Depending on your location, you may have rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of marketing communications
  • Limit certain data uses where applicable

To submit a privacy request, contact us using the information below.

11. Children’s Privacy
Our website and products are not intended for individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us
For privacy-related questions, contact:
Iron Plate Labs, LLC
Email:  mail@ironplatelabs.com
Website: www.ironplatelabs.com