Refund Policy

Effective Date: 04-29-2026
Company: Iron Plate Labs, LLC
Website: www.ironplatelabs.com

We want customers to feel confident when purchasing from Iron Plate Labs. Because we sell dietary supplements, our refund and return policy is designed to protect product quality, customer safety, and order integrity.

1. Return Eligibility
Unopened products may be eligible for return within 30 days of delivery, provided the product is unused, sealed, and in its original packaging.

To request a return, contact us at mail@ironplatelabs.com with:

  • Your name
  • Order number
  • Product purchased
  • Reason for return
  • Photos, if applicable
  • Returns must be approved before being shipped back.

2. Opened Products
For safety and quality reasons, opened dietary supplement products are generally not eligible for return or refund.

Exceptions may be considered at the sole discretion of Iron Plate Labs if the product arrived damaged, defective, or incorrect.

3. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

Please include:

  • Order number
  • Description of the issue
  • Photos of the product, packaging, and shipping box

If approved, we may offer a replacement, store credit, or refund depending on the situation.

4. Refund Processing
Once a return is received and inspected, we will notify you whether the refund is approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Shipping charges are generally non-refundable unless the return is due to our error.

5. Return Shipping
Customers are responsible for return shipping costs unless the item was incorrect, defective, or damaged upon arrival.

We recommend using a trackable shipping method. Iron Plate Labs is not responsible for returned items lost in transit.

6. Refused or Undeliverable Packages
Orders returned due to incorrect address information, refusal of delivery, failure to pick up, or carrier inability to deliver may be eligible for refund minus original shipping costs and any return shipping fees charged by the carrier.

7. Final Sale Items
The following items may be considered final sale:

  • Opened products
  • Clearance or closeout items
  • Promotional items
  • Free gifts
  • Products purchased from unauthorized third-party sellers

8. Purchases from Retailers
If you purchased Iron Plate Labs products from a retail store, gym, marketplace, or third-party seller, please contact the original place of purchase for return or refund assistance.

We can only process refunds for orders placed directly through www.ironplatelabs.com.

9. Contact Us
To request a return or refund, contact:
Iron Plate Labs, LLC
Email:  mail@ironplatelabs.com
Website: www.ironplatelabs.com